Client Reviews
Things our clients say.via Google, HubSpot and around the web.
Kevin BurnsKev Burns Learning
The longevity of our partnership speaks volumes. After 14 years, I'm as enthusiastic about working with Kayak as ever, and look forward to continuing our collaboration.
Joel RichardsRichards Mortgage Group
Randy and his team are exceptional. We have worked with Kayak for a number of years including on a recent website redesign and they have always delivered top notch service, professionalism, and expertise. If you are serious about your inbound marketing strategy, you need these guys on your team.
Lori DundasAssociate Director, Business Marketing, ATB Capital Markets
Randy and the team at Kayak did an incredible job of building a HubSpot site for our team. More than just technical expertise, Randy offered expert advisory and helped us map out our deliverables under a very tight timeline. The team went over and above to ensure that we were set up for long term success. Kayak is now a trusted partner that I would highly and heartily recommend.
Darrel PendryI spent some time with Randy understanding what his process was and how he was going to take me through it. Then when all is said and done I will have completed everything myself and will have a full understanding the best way to utilize my website, build articles, and build on my SEO, among so many other things. He then said if you want to hire someone after that you can and then you will know how everything works and how to hold people accountable to your spend. This, I liked!
Dawn SweanyRandy's input and advice is invaluable and he really knows what needs to be done to create an incredible website that drives sales. Randy teaches you how to change, update and manage your site. I didn't think I wanted or needed that but we are so happy now that we can make our own tweaks and updates. I would not go anywhere else for my website. In the words of my husband, "our rule of thumb is to just do exactly what Randy says"!
Oscar ZamoranoPrincipal Channel Consultant, HubSpot
Kayak brings a comprehensive strategy to new users on HubSpot. Their unique process goes further than regular HubSpot on-boarding by diving deeper into strategy, while also incorporating practical tool training. The end product gives clients a clear and thoughtful marketing strategy in addition to the tool knowledge needed to execute that plan.
Mark SabourinSponsorship Week
"...you fully delivered on the session's promise and knocked people's socks off with your intimate knowledge of the subject matter. That, by the way, doesn't surprise me at all.
Heather SpurrellCoach
Randy, our conversations have transformed how I see myself as a coach and a business person.
Shawn FreemanTWT Group Inc.
We worked with Randy to rebuild our website in Hubspot and he provided excellent direction and helped us stick to budget. His team was super flexible and really helped us understand any long term implications of decisions so we could make the right ones. Highly recommended!
(★★★★★ HubSpot Partner Reviews.)
Tim ByrnesJetWordlwide
We have worked with Kayak to maximize our Hubspot tools and strengthen our SEO strategies. Their team has class leading capabilities in both Hubspot and SEO best practices. With their help, shippers in Canada, USA and around the world have been able to take advantage of Jet Worldwide's unique solutions for international e-commerce parcel delivery.
(★★★★★ HubSpot Partner Reviews.)
Recent Google Reviews
from happy people.
Mitko ToshevSales & Marketing Professional
Great book! [Findability] Explains the key concepts behind SEO in an easy to read manner. It turns such a complex concept into readable format. I would recommend it to anyone who wants to learn more about the idea of making your business more visible, searchable and findable.
Bill BruntonVP Marketing and External Relations
Habitat for Humanity Southern Alberta
Randy’s strategic approach to content marketing was perfect for our team. Not only did Kayak migrate us onto a best-practices Hubspot platform, but he coached us through the process of adopting proven content marketing approaches. We saw an instant spike in site performance and are continuing to improve with Kayak as our partner.
(★★★★★ HubSpot Partner Reviews.)
Mark MestazRealtor, LinkedIn
Randy changed my entire perspective on trying to connect with people and how to market my business. I haven't completely abandoned the "prospecting/interruptive" marketing. However, I have become more sensitive about the perception of my message and pieces. No longer delivering value based on trying to generate business, but deliver value based on a need for information without obligation. I no longer feel like a salesman trying to pitch as many people as possible in order to secure a deal. I build relationships and in turn, my partner and I have created a sustainable referral network.
(★★★★★ Google Reviews)
Steve FylypchukBusiness Broker
I attended their latest lunch and learn event "Rank Higher in Search with Better Links." By far the best [money] I ever spent on marketing. I'll struggle to try to implement all the things they taught us. I'm glad none of my competition was there and I'm looking forward to the next one.
(★★★★★ Google Review)
Travis SalewichProject Controls Professional
The lunch n' learns are great! KAYAK knows their stuff and isn't afraid to share it. Looking forward to visiting them again.
(★★★★★ Google Review)
Vernon McCartyInsurance Agent, LinkedIn
I wanted you to know that you have inspired me to lead with insurance as my primary business focus and I can introduce clients to other services in the future.
( via Facebook)
Vince FowlerBusiness Coach, Vested Interest Group
Nice work Randy, though I'm not surprised in any way - you share a tonne of value on a consistent basis.
(@vincefowler via Twitter)
Tony Estevesiontheball
Professional. Succinct. Helpful. Those are the first three words that come to mind after my initial work with Kayak Online Marketing. I'm very pleased with the assistance I've received until now and look forward to an ongoing relationship here. I highly recommend their services.
(★★★★★ Google Reviews.)
Guy ParsonsAward-winning illustrator and designer.
Awesomeness, really know thier stuff. Definitely for those who are serious about their internet success and online marketing efforts.
(★★★★★ Google Reviews.)
Elaine CollinsMcElhanney Consulting Services
I listened to a presentation by Dana about improving local SEO. Lots of great take-aways. Dana was really knowledgeable and easy to understand.
(★★★★★ Google Reviews.)
Nick RykhoffXpanda
As always, great advice Randy! […]
You always provide me with great advice with our websites and our marketing, thanks!
Mark WiebeThe Garage Door Company
"The pros at Kayak re-engineered and reinvented my battered and bruised website and tutored me in the skills needed to survive in the online world. This allowed me to break the fetters of marketing enslavement to a faceless corporate telecom 'Cyclops'. I needed savvy, honest and friendly — and found it at Kayak."
(★★★★★ Client Review)
Bob MicholukIceMasters
I've had the pleasure to be served by Randy, Mark, Paul and all the team at Kayak for our marketing and internet presence needs. They really enjoy and are passionate about what they do, this gives such great service and an end result which far exceeded our expectations.
(★★★★★ Google Reviews.)
Jamie LinGizmo Global
We hired Kayak Online Marketing to help us with our publishing site. Randy Milanovic was awesome in helping us make some critical decisions in structural changes to our site. He was very easy to engage... even asking for the website before our first meeting. Randy had recommendations during the first meeting from research he had done to prepare. He continued to provide excellent recommendations that made a difference in our revenue. I would highly recommend Kayak Online Marketing.
(★★★★★ Google Reviews.)
Natascha ThomsonCEO MarketingXLerator
Randy is one of those people who are smart and mindful at the same time. We met in a social media online group and have since attended events together. I've learned so many things from him, his blog posts and panels he's been on. We are both small business owners, and while Randy might not be aware of that, I have picked up a ton of tips and tricks from him for my biz. Randy literally has written the book on websites and - what I like best - takes a holistic approach. He is strategic and wraps his head around your objectives and ecosystem before he comes up with ideas. I recommend him highly.
LinkedIn Recommendation
Kevin BurnsSafety Speaker
2 Years Of Solid Growth And Still Growing. I hired Kayak 2 years ago to differentiate myself from the rest in an ever-crowding market. I bought-in to the positional inbound marketing concept. But, I didn't possess the expertise or the time to access HubSpot fully.
So I looked at a partner. Kayak brought more than just HubSpot. Their designers, social media experts, marketing strategists and website code experts allowed me to concentrate on what I was good at (writing) and let Kayak do what it is excellent at (solidly positioning me as different than my competitors).
Website visitors, blog readers, engagement, business leads and customers are all up and still climbing with each month outperforming the last. Choosing Kayak was one of the best decisions I ever made for my business. This is the largest year of revenues in my company's history. Without Kayak, I'd be muddling around in mediocre results.
Don't just look at HubSpot, choose a partner that uses Hubspot as part of a greater overall business strategy: Kayak.
(★★★★★ HubSpot Partner Reviews.)
Christine DeGraffCo-founder, Circloscope
Recommended Reading If Your Online Presence Isn't Working For You. I found "Building a Better Business Website" by Randy Milanovic to be an easy read filled with practical advice that businesses can use to help them improve their online presence. This is also a good handbook for web designers to read to help them learn to empower their clients so that they can work together as a team. Recommended.
(★★★★★ Amazon Reviews)
Paul JacksonOmni Circuit Boards
A focused and effective marketing system that sets us far apart from the competition. When we purchased Omni Circuit Boards, the Sales and Marketing plan relied on word-of-mouth and a tired mid-nineties web site. The future of the company relied on us finding the right Internet Marketing [team] to partner with. Based on a solid reputation and an open and honest preliminary discussion, we chose to work with Randy and his team at Kayak. The result of his creativity and hard work is a focused and effective marketing system that sets us far apart from the competition. I can't recommend [KAYAK] enough.
(★★★★★ HubSpot Partner Reviews.)
David Amerland7-time Best Selling Author on the topics of Online Marketing and the Semantic Web
You need a business partner. Someone who will take the trouble to understand your business and then work like it is theirs, adding their in-depth skills and expertise to your company's mix. Semantic search and the semantic web 3.0 are a big deal. There is a gradual, accelerating transition from a web of websites to a web of people that magnifies every challenge possible. Marketing, branding and the 'simple' ability to do business have changed.
In this new environment you don't just need an execution agency. You need a business partner. Someone who will take the trouble to understand your business and then work like it is theirs, adding their in-depth skills and expertise to your company's mix. I have found Randy to be incredibly thoughtful, innovative, driven and focused. But above all these qualities he is also honest, trustworthy and human at a level that is humbling.
I have absolutely no reservation recommending his services and his company to any business looking for an edge in the new semantic web.
LinkedIn Recommendation
Morgan MelnykMarketing Coordinator
Content Marketing & SEO Tips All Rolled Into One. The current online marketing landscape is definitely changing and this eBook will help companies navigate the new online waters. It's jam packed with valuable information not only for improving SEO and content marketing but for developing an effective online strategy as a whole. A must read for online marketers & companies who are interested in honest & helpful content marketing tips. Thanks for the read. Cheers!
(★★★★★ Amazon Review.)
Shelley PringlePrincipal, PolarisPR
They did an amazing job building a site that reflected the product’s brand positioning. We’ve worked with Randy and his team at Kayak for several years, bringing them in on client projects and advising one another on different aspects of our respective businesses.
Kayak redesigned a client’s website, improving it with a better user experience and enhancing its visual appeal (and, of course, error free functionality). On another project, they created a micro site for one of our food industry clients. They did an amazing job building a site that reflected the product’s brand positioning.
Plus, they went above and beyond to incorporate subtle branding elements without overly commercializing the page. Kayak is reliable, easy to work with and professional.
(★★★★★ HubSpot Partner Reviews.)
Jody LockhartGeneral Manager, Black Earth Humics and MiniBulk
Rapid Progress. In 2011 I was brought on board at a start up company to increase awareness of our brand and release the sales constraints they were facing.
After a little research, we figured out that the old way of marketing and cold calling just wasn't going to cut it. In fact, we discovered that growers (aka farmers) are increasingly seeking crop solutions online. So the challenge was, how do we make them notice us?
Kayak provided the answer! Through total rebranding, rebuild of our website and ongoing SEO activities Randy and his team helped us make rapid progress. In our experience, Kayak has provided excellent service and insight on how to conduct online activities while managing your image and brand.
(★★★★★ HubSpot Partner Reviews.)
Natalie HoVP Sales & Marketing, LOGiQ3
Very responsive and help us tremendously. I have been working with Randy and his team at KAYAK for about 2 years now. They are very responsive and help us tremendously on getting through technical items with HubSpot. We recently engaged them to work on migrating our Classic CMS over to COS - and they have been really helpful.
(★★★★★ HubSpot Partner Reviews.)
Scott ShibleyEVP Sales & Marketing
Inspirus Rewards
The branding session was well crafted, and the Story book was very well written and told our unique story. Many thanks to you and your staff for the great work that was done in creating the brand envisioning and website for Inspirus. The branding session was well crafted, and the Story book was very well written and told our unique story.
Kayak took our creative vision, assets, and thought leadership materials and built a cohesive back-end system for our website complete with successful workflows and CTA's. We are proud of our site and we thank you and the entire staff at Kayak for all of the great work that was done!
(★★★★★ HubSpot Partner Reviews.)
Peter BirnbaumCMO, Gladstone Marketing
Great Problem Solving and Delivery for Responsive. Randy and his team provided top delivery for a complex site migration [from Wordpress to HubSpot]. Sometimes delivering what a client wants from what they have is at the margins of what technology and budgets can deliver. Kayak delivered with skill and unfettered professionalism.
(★★★★★ HubSpot Partner Reviews.)
Donna NeumannPrincipal, Annie & Frederick
A strategic and technical revamp. The team at Kayak masterminded a strategic and technical revamp of our website, delivering awesome results. They marry up an unusual mix of skills combining big picture thinking with equal attention to detail.
KAYAK is clearly committed to the highest professional and ethical standards. Working with them has been an excellent business decision, one which I look forward to continuing as we build out additional components of our website.
And Randy is very good at convincing an impatient client, yours truly, that it is worth making an effort to achieve the best outcome! Have already mentioned to several people that if they want quality and consistency for their web development and/or online marketing, Randy and his team at Kayak should be their go-to service provider.
LinkedIn Recommendation
Amber Speersvia LinkedIn
I am a big fan of Kayak's blog. I just wanted to thank you for putting such great information out on your blog, and for being such an innovator in the internet marketing industry. I have been in the industry for about 6 years now (Nov 2013), and I can tell when someone is doing things right. You are.
LinkedIn Recommendation
Ernest Lehtivia LinkedIn
Win. Win. Win. Today I met with Randy Milanovic. I have been a LinkedIn connection of his for a while because of the value he brings in his articles. I feel if I can take one golden nugget from everyone I meet and apply it to my life and job I have done well. From Randy I took several but the one I will share is something he said, "It's got to be a win, win, and win situation for everyone I do business with." I asked him why 3 wins. "A win for my company, a win for the client and a win for their client," he responded.
LinkedIn Recommendation
Daniela CodreanuMatco Financial
A reliable support system. I've gone through lots of training with Kayak and always learn something new. The team provides great feedback and helps you focus on who your audience is; they always answer my numerous questions in a timely and positive manner. It is nice to have such a reliable support system!
(★★★★★ HubSpot Partner Reviews.)
Kev BurnsSafety Speaker
I have taken several phone calls from prospective clients over the past 2 weeks – based just on my increased and daily presence on LinkedIn (something you told me I should be doing more of). One turned into a 3-event contract over 3 days in mid-August, my absolutely slowest time of the year. Signed that one yesterday. Have a few more waiting on approvals. Looking forward to what Inbound Marketing will bring.
Let me express my thanks and admiration for what you and your team do. I know it's a slow process, and patience is required but I am beginning to see the light. This process has helped me become much more clear and articulate in my offer. So, uh, thanks.
(★★★★★ HubSpot Partner Reviews.)
Matthew ArmstrongELRUS Aggregate Systems
A sound fundamental philosophy that quality content leads to a quality audience. KAYAK designed its training course in a way that stripped down my perceptions of social media. They walked me through a simple yet highly effective game plan that focused on a combined approach to ELRUS' social media and internet presence. At the core of their training program is the sound fundamental philosophy that quality content leads to a quality audience.
Following this policy has rapidly expanded the global reach of ELRUS' marketing efforts.
(★★★★★ HubSpot Partner Reviews.)
Shelley PringlePolaris PR / S. Pellegrino
Easy to work with. We hired Randy and his team to create a [resource] landing page for one of our food industry clients [S. Pelligrino / Acqua Panna]. They did an amazing job of building a page that closely reflected the product's brand positioning. They also went above and beyond to incorporate subtle branding elements that our client greatly appreciated but did not overly commercialize the page. Randy is reliable, easy to work with and a true professional.
(★★★★★ HubSpot Partner Reviews.)
Ken WilsonPivot Data Centres [Editor's note: Pivot has since been folded into the Rogers Media group of companies.]
When I first joined [Pivot] to take over their marketing department, I was frankly very hesitant about continuing on with HubSpot. While I recognized the ease-of-use CMS and great reporting it provided, based on our company's prior website design, I felt there were too many limitations for me to take the website to the next level (which was sorely needed).Turns out we just needed the pros to get at it. Randy and the Kayak creative team changed my opinion of that. He assured me Kayak could make our new site (within a HubSpot environment) look phenomenal, so I trusted him...and am I ever glad I did.
Beyond the website project, however, Kayak is a terrific online marketing partner and have provided me invaluable advice on how best to integrate an online strategy into the rest of our marketing strategy. I highly recommend Kayak.
(★★★★★ HubSpot Partner Reviews.)
Jennifer BerryLevel 2 Sportswear
A website that matched our vision. Kayak is our choice. When deciding to re-design our website, we knew that Kayak would be the place we would go. Randy [and his team] did not disappoint. He was always receptive to our requests and opinions and was amazing at producing a website that matched our vision.
The training that Kayak provided on using HubSpot was top notch - we always leave his office feeling like we are more prepared than when we walked in. Their knowledge in online marketing and SEO optimization is amazing!
We could not be happier and would highly recommend Kayak to anyone! Thanks Randy and team!
(★★★★★ HubSpot Partner Reviews.)
Greg HelfrichELRUS Aggregate Systems
KAYAK changed the face of our marketing efforts for the good.Great work! Randy and his team have changed the face of our marketing efforts for the good. He has helped us to understand social media in an industrial B2B market and our new website is really well designed.
(★★★★★ HubSpot Partner Reviews.)
Tracey WhartonWharton Interiors
Maximizing my site's ability to bring new business. I am regularly gaining new clients which I am confident are as a result of the work Kayak did. I have had a lot of positive feedback on the site with clients telling me the straightforward approach and ease of use brought them in. I'm very pleased and would absolutely recommend working with Kayak. These guys know what they are doing.
(★★★★★ HubSpot Partner Reviews.)
I had the pleasure of meeting Randy recently, where he offered valuable information about my website's SEO. His education in this area surpassed any information I could have obtained on my own. Randy’s patience and willingness to answer my questions did not go unnoticed. I would recommend Kayak Creative Services Inc. to any business in need of updating and improving traffic to their website. Lara Palset, Owner, Lara Palset Photography
[KAYAK] never ceases to amaze me. With a 1 hour meeting I have [gained concrete] knowledge on the importance of keywords, linking, and backend social media. Randy has always been known for his unique creativity but the [application] of his new knowledge and skills makes him a precious contact to have in your "rolodex". Call him, hire him and see for yourself. Ryan Berry
Randy is interesting, informative and fascinating. No matter what he does, he does with enthusiasm, energy and commitment. He is a joy to be around - infectious joy. Keep up the great work with clients and others. Jeff Nelson, President, Anduro Marketing
[KAYAK] has proven to be a valuable asset as a resource for our group of companies. Randy's creative thinking coupled with an ability to clarify subject matter and messages has given us direction and insight into who we are. In essence he becomes part of your team with an objective point of view that is actionable and results-oriented. Jody Lockhart
I have collaborated with Randy on many projects for more than 11 years. His professionalism and enthusiasm for what he does is infectious and second to none. When it comes to creating great marketing products, that fit within a budget, is delivered on time, and gets great results, Randy and his team should definately be your go to agency. Ted Knude, Owner, Ted Knude Photography
Randy has always been a joy to work with, He is a take-charge person who is able to present creative ideas and communicate the benefits. He has successfully developed several amazing marketing plans for the companies I have worked for. I would highly recommend Randy as key player in promoting your ideas, company or strategies. Randy is a unique individual who will certainly make a positive impact in all his endeavours. Dean Dragland, Account Executive, Anvy Digital
I have had the pleasure of working with HandyRandy Communications (sister company to Kayak Creative) for over 9 years. Randy Milanovic was a key consultant in the early stages of the Level 2 concept. Randy designed our branding and determined market direction and focus during start up. The initial corporate branding package Randy designed for us was critical to the successful launch of Level 2. We continue to work with HandyRandy Communications for our marketing initiatives including customized catalogs, creative promotional product development, and website consulting. Our success would not have been possible without the valuable assistance from the team at HandyRandy Communications. Randy has demonstrated an elite level of business acumen and a skill in graphic design that never ceases to amaze me. I would not hesitate to recommend HandyRandy Communications to anyone looking for a truly unique creative experience. Ryan Berry
Randy was a real pleasure to work on behalf of my clients needs. His advertising campaigns were very insightful from concept to design, very accommodating on tight deadlines and always proud of his design work. Linda MacQuarrie, Sales Executive, Source Media Group
I have worked with Randy on a number of assignments. He thinks things through, works strategically and comes up with great solutions. He delivers too: on time and on budget. Rosemarie Enslin
Randy has helped our firm with graphic design from concept to implementation. He walked us through a thorough approach which helped us to integrate a design consistent with our firm's values and objectives. Sterling Rempel, CFP
Randy's creative execution delivers on the objective every time. He also has the ability to manage multiple projects and gets it done. I hope to work with Randy again in the future. Gary Marx, Media Planner & Buyer, Highwood Communications Ltd
It was a pleasure to provide components of Randy's creation for a global Oil corporation. Randy's friendly yet efficient directive style made for a great success and he subsequently followed that project with other opportunities for me to work with him. I felt I was an appreciated supplier which can be uncommon even after succeeding with projects. Yea! to Randy too for his great attitude on other business and life matters. Addison Lanier, Owner, SkyConcept Product Design, ArcSys FrameWorks
Randy has the ability to ask the right questions to capture your ideas and then, using his creative talents, he makes magic. David Bradley
I have used Randy to develop materials for a venture I was a part of and saw his work at companies I consulted with. A true professional at B2B marketing and good judge of content. Randy has high ethical standards and makes the non-marketing expert feel comfortable. Greg Helfrich
I had the pleasure of volunteering with Randy through the Society of Graphic Designers, Alberta South Chapter (GDC/ABS). Randy was instrumental in producing several successful event promotions for our Chapter events. Catherine Garden, FGDC, Student, School Of Visual Arts New York
Randy and I have worked on a few projects with clients. Randy has great ideas and he works well with people. I endorse his services strongly. Jeff Nelson, President, Anduro Marketing
Randy is a creative, innovative designer. He's to the point and easy to work with. Randy understands how to come up with strong solutions to client needs. Guy Parsons, Principal, GP/VC Inc.
Randy has always been very passionate about helping his clients, and our clients succeed. Stephan Rota
I have worked with Randy for many clients over the decade. He is a creative strategist and designer who creates positive marketing results for clients. When creating marketing plans and products for his clients, Randy always draws from his strategic alliances he has created over time. In doing this he gives his clients just what they need, while keeping costs down. Ted Knude, Photographer, Ted Knude Photography
We interviewed with Randy to discuss his services/recommendations. I found him to be very creative & honest. Randy forced us to take a hard look at the customer's experience within our retail stores, pointing out some weaknesses & inconsistencies. He made excellent suggestions that I fully supported. I would wholeheartedly recommend Randy and his company's marketing services. Rick Couture, Retail Sales & Marketing Director, Go-Mango Fitness Equipment
